Privacy Policy
Making Waves Mental Wellness, LLC
Effective Date: March 18, 2026

Your Privacy Matters
Making Waves Mental Wellness, LLC (“we,” “our,” or “practice”) is committed to protecting your privacy. This Privacy Policy describes how information may be collected and used when you visit our website.
This policy applies only to information collected through this website and does not replace our Notice of Privacy Practices, which governs how your protected health information is handled in a clinical setting.

Information We May Collect
1. Information You Provide Voluntarily
When you use our website, you may choose to provide information such as:

• Name

• Email address

• Phone number

• Information submitted through contact or appointment request forms

2. Automatically Collected Information
We may automatically collect limited technical data, including:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the site

This information helps us improve website performance and user experience.
3. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:

• Enhance site functionality

• Analyze website traffic

• Improve user experience

You may adjust your browser settings to disable cookies if preferred.
How We Use Information
Information collected through this website may be used to:

• Respond to inquiries or requests

• Schedule appointments or provide next steps

• Improve website functionality and services

• Communicate general practice information

Important: Website Communication Is Not HIPAA Secure
While we take reasonable steps to protect your information, this website is not intended for the transmission of sensitive medical information.

 
Please do not submit confidential or protected health information (PHI) through website forms.
For secure communication, we use HIPAA-compliant platforms such as:

• Patient portal (Tebra)

• Secure messaging (Spruce Health)

Third-Party Services
We may use trusted third-party services to operate our website and practice, including:

• Website platform (e.g., Wix)

• Analytics tools (e.g., Google Analytics)

• Electronic health record and communication platforms (e.g., Tebra, Spruce Health)

These services may collect limited information as part of their functionality. We encourage you to review their respective privacy policies.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information submitted through our website. However, no method of transmission over the internet can be guaranteed to be 100% secure.
Your Choices
You may:

• Choose not to submit information through website forms

• Disable cookies through your browser settings

• Contact us directly via phone or secure platforms

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


Contact Us
If you have questions about this Privacy Policy, please contact:
Making Waves Mental Wellness, LLC
📧 admin@makingwavesmw.com
📞 (615) 667-8685
377 Riverside Dr. Ste 302, Franklin, TN 37064